"Agents" are at the heart of what makes this game distinct from its contemporaries. I joined the team at a point where both the art style and the character roster were getting a reboot. We had a clear directive: create an iconic cast of hero characters which all share the same rig and use the same weapons, but have access to unique utility abilities. With the restrictions that came from the standardized hitboxes and hyper-competitive nature of the game, this task was a challenge on its own, but was even more so due to the fact that we were trying to nail down the art style simultaneously, all in a tight window ahead of the planned launch. Having so many constraints certainly made it a very engaging puzzle to solve. The trickiest bit was figuring out how to create significant contrast between the characters while keeping them standardized in all the major ways. In the end, we accomplished what we set out to do and the rest is history.